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The social customer, social CRM and social business — Social Media …

December 1, 2009 · Print This Article

Introducing social CRM By definition, social CRM is understood as the integration of social media and CRM systems. CRM in the social age becomes advantageous across the whole of marketing activity.

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The social customer, social CRM and social business — Social Media …

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Written by melody · Filed Under Object, social media 
Tagged: age-becomes, benefits-from, crm, integration, new-, own-clients, social media, the-integration, time-and

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